• Develop and roll out new distribution channels in consultation with the Strategy and Innovation Manager, including M-channels, E-channels, distribution partnerships, retail centers, and outlets. • Provide advice on potential products and services to respond to business opportunities in a timely manner. • Prepare tenders and bids for new and renewal General Insurance (GI) business, including direct, agency, broking, and medical business. • Maintain a tenders/bids pipeline for new and renewal business, ensuring follow-up for closure. • Coordinate required information and response material from all parties, ensuring completeness of submissions. • Manage timely provision of graphic designs and visual presentations (hard copy and digital) within set deadlines. • Manage feedback from purchasers on unsuccessful tenders to improve future submissions. • Attend pre-bid meetings and correspond with purchasing authorities. • Ensure return and cancellation of expired bid securities. • Respond to quotation requests promptly. • Develop prospects into new GI business to promote growth. • Establish and cultivate relationships with intermediaries, clients, and Old Mutual Insurance business partners. • Assist the Agency Services Manager in executing GI business development strategic initiatives. • Update daily reporting formats with activities undertaken or as advised by the supervisor. • Represent Old Mutual Insurance in business development meetings with prospective clients. • Address customer service issues in GI business development. • Maintain and report on a pipeline for new and renewal GI business. • Grow the direct book sustainably with cost-effective business, ensuring growth and a good loss ratio. • Deliverables (Work Elements)The following detailed outputs are required: • Identify collaborations and partnerships with stakeholders (e.g., distributors, technical partners, aggregators) to enhance insurance services. • Set up systems to track and monitor work in progress and business production. • Conduct joint fieldwork with Branch Managers and business development staff to support business acquisition. • Monitor alternative business channel performance, address failures, and implement strategies to capitalize on opportunities. • Prepare bid documents per tender requirements for timely submission and respond to clarification requests. • Ensure bid management aligns with organizational requirements. • Source tenders and RFQs relevant to company solutions and products. • Coordinate the development and delivery of tender/proposal documents within deadlines. • Manage administrative functions related to the RFQ process. • Maintain an effective records management system for all current company documentation required in tenders. • Maintain a status report of generic proposals, working with the Sales Manager to ensure review, revision, and approval. • Coordinate tender reviews and deadlines based on customer frameworks. • Ensure adherence to Compliance, Anti-Money Laundering (AML), and Sanctions policies, including customer due diligence, Know-Your-Customer (KYC) standards, ongoing/enhanced due diligence, and data quality maintenance. Identify and escalate potential AML, Sanctions, or Compliance breaches to the Risk and Compliance Office. • Perform any other duties assigned. • Provide specialist knowledge and execute account development strategies and sales plans to achieve medium-sized sales targets. • Responsibilities • Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats, working independently. • Information and Business Advice: Resolve queries from internal/external customers or suppliers on complex processes and policies, referring issues to others when necessary. • Document Preparation: Prepare moderately complex documents using standard office software and gather/summarize data for reports. • Insights and Reporting: Extract and combine data to generate standard reports. • Customer Relationship Management / Account Management: Make calls (phone or in-person) to allocated customers to maintain relationships and resolve queries/complaints. • Financial Advice: Provide comprehensive financial planning and advice for complex client situations. • Sales: Deliver routine sales support services. • Operational Compliance: Develop knowledge of organizational policies, regulatory codes, and codes of conduct, obtaining authorization for exceptions. • Personal Capability Building: Participate in assessment, development planning, formal/informal training, and coaching. Stay updated on technology, regulations, and industry best practices through ongoing education, conferences, and specialist media.

• Accounting • Action Planning • Computer Literacy • Data Analysis • Database Reporting • Data Compilation • Data Interpretations • Evaluating Information • Management Reporting • Numerical Aptitude • Oral Communications • Professional Presentation • Report Review • Sales Software • Statistical Analysis Techniques • Competencies • Communicates Effectively • Customer Focus • Decision Quality • Ensures Accountability • Manages Complexity • Optimizes Work Processes • Plans and Aligns • Tech Savvy • Education • Bachelor’s Degree (B): Business Administration (Required) • Bachelor’s Degree (B): Management, Marketing (Required) • Closing Date28 September 2025, 23:59