• Serve as the primary point of contact for a defined portfolio of large and strategic accounts across private and / or public sector institutions. • Develop and execute detailed Account Development Plans (ADPs) for each assigned customer, with clear growth, retention, and penetration objectives. • Build strong, trusted advisor relationships with senior customer stakeholders, anticipating their evolving needs and proposing relevant Airtel Business solutions. • Drive end-to-end solution selling across Fixed Data, Mobility, SD-WAN, Cloud, ICT, NaaS, and Managed Services. • Own commercial performance for each account, including revenue, churn, net adds, ARPU, and payment collections. • Coordinate internal stakeholders (Presales, Networks, Product, Finance, Customer Experience) to deliver seamless service and customized solutions. • Maintain accurate sales forecasts and pipeline visibility using Salesforce and other tools. • Revenue Growth and Retention. • Account Development Planning (ADPs). • Sales Execution & Pipeline Management. • Customer Experience & Satisfaction. • Track account health and satisfaction, ensuring swift resolution of pain points and promoting positive NPS/CSAT outcomes.    

• Bachelor’s degree in Business, Marketing, IT, or related field. • MBA or relevant certification is an added advantage. • 5+ years’ experience in B2B sales, enterprise relationship management, or key account management. • Proven track record of meeting/exceeding sales targets in a competitive and complex customer environment. • Prior experience in Telecom, ICT, or B2B services is an added advantage but not mandatory. • Strong commercial acumen with deep customer-centricity. • Ability to engage and influence senior stakeholders. • Excellent communication, negotiation, and presentation skills. • Highly structured, organized, and analytical. • Solution-oriented with strong problem-solving ability. • Cross-functional collaboration and team alignment. • Adaptability and self-drive in a fast-paced environment.