Response Officer (5)
kampala, Uganda * FulltimeAfrica Clean Energy
Category: Other
Total Positions:
Location: kampala, Uganda
Fulltime
Salary: Not mentioned
Posted 1 year ago
Why Join Us?
Be part of a mission-driven company that is making a real difference in the world.
Work with a talented and passionate team dedicated to innovative solutions for clean energy access.
Opportunities for professional growth and development.
KEY DUTIES AND RESPONSIBILITIES
• Support Sales teams in pushing ACE One and Briquettes through direct selling and referrals.
• Conduct preventive after-sales maintenance training on how to properly use the stove, briquettes.
• Support Customer Response teams in collecting pending payments through Training the customer on how to make repayments using MOMO pay or Airtel pay.
• Assist customers to install ACE Connect application if they have a smartphone in-order to ease fuel orders and to help sync their stove to aid technical support.
• Perform repairs and maintenance of ACE One stoves in a timely manner.
• Any other tasks assigned deemed necessary by management.
Recommended for you
QUALIFICATIONS / SKILLS
• At least Advanced Certificate or Diploma preferably in a technical field
• Electrical wiring and repairs Background
• Recommendation and Residence letter from LC 1 Office
• Excellent communication and interpersonal skills
• Strong knowledge of electrical wiring and repairs.
• Self-motivated, proactive, and able to work independently
• Results-driven with the ability to focus on achieving set objectives and goals
• Willingness to travel frequently and work flexible hours
• Passionate about making a positive impact in underserved communities.
• High level of integrity and professionalism.
• Self-motivated with a strong sense of initiative.
• Ability to work under pressure and meet tight deadlines.
• Culturally sensitive and able to work effectively in diverse environments.
HOW TO APPLY
NB: African Clean Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
How to Apply:
Please send your application Letter clearly stating in the location you are applying for in the email subject, CV, Copies of academic documents and copy of National ID to careersuganda@africancleanenergy.com
Deadline: 15th January, 2025.
Deadline: Expired
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