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Response Officer (5)

kampala, Uganda * Fulltime
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Africa Clean Energy

Category: Other Total Positions: Location: kampala, Uganda Fulltime Salary: Not mentioned Posted 1 year ago
Why Join Us? Be part of a mission-driven company that is making a real difference in the world. Work with a talented and passionate team dedicated to innovative solutions for clean energy access. Opportunities for professional growth and development.
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KEY DUTIES AND RESPONSIBILITIES
• Support Sales teams in pushing ACE One and Briquettes through direct selling and referrals. • Conduct preventive after-sales maintenance training on how to properly use the stove, briquettes. • Support Customer Response teams in collecting pending payments through Training the customer on how to make repayments using MOMO pay or Airtel pay. • Assist customers to install ACE Connect application if they have a smartphone in-order to ease fuel orders and to help sync their stove to aid technical support. • Perform repairs and maintenance of ACE One stoves in a timely manner. • Any other tasks assigned deemed necessary by management.
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QUALIFICATIONS / SKILLS
• At least Advanced Certificate or Diploma preferably in a technical field • Electrical wiring and repairs Background • Recommendation and Residence letter from LC 1 Office • Excellent communication and interpersonal skills • Strong knowledge of electrical wiring and repairs. • Self-motivated, proactive, and able to work independently • Results-driven with the ability to focus on achieving set objectives and goals • Willingness to travel frequently and work flexible hours • Passionate about making a positive impact in underserved communities. • High level of integrity and professionalism. • Self-motivated with a strong sense of initiative. • Ability to work under pressure and meet tight deadlines. • Culturally sensitive and able to work effectively in diverse environments.
HOW TO APPLY
NB: African Clean Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. How to Apply: Please send your application Letter clearly stating in the location you are applying for in the email subject, CV, Copies of academic documents and copy of National ID to careersuganda@africancleanenergy.com Deadline: 15th January, 2025.
Deadline: Expired
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