• Data Governance & Accuracy • Always ensure that correct/accurate data is captured e.g. depletion, outlet information, distributor stockholding. • 100% Utilization of UBL information system (DMS) by distributor & their staff in real time for all activities like selling in outlets, receipt of UBL brands at distributor warehouse, activation in outlets, truck loading, stocking out at the end of day, sending back returnable like glass to UBL etc. • Contact & Coverage • Ensure an omni-channel contact & coverage (Physical, Tele & Digital) as par set targets and that the distributor and their teams embrace and execute them properly. • Ensure that the distributor has the right number of distribution tools and in the right condition to deliver the UBL business ambitions. • Ensure Distributor daily Route Coverage as per schedule & VSM Management – Robust morning clinics, right loading, right route plans, 100% Journey Planning, 100% JPA and route frequencies to cover all outlets in the territory with the correct frequency by the VSMs & self. • Distributor universe growth, 100% coverage, 100% effective coverage, a minimum of 80% CD strike rate, growth in CD distribution points and achievement of call frequency targets. • Distributor & Trade Management • To understand each element of the outlets and UBL business plans and strategy for their implementation. • Work with distributor on an annual Distributor Business Plan • Carry out regular distributor meetings (Morning clinics, weekly performance reviews, Monthly Business Performance reviews) • Asset ( e.g coolers, Bulk format units) management and tracking in the territory – deployment / redeployment, up-to-date contracts, maintenance and withdrawal in case of misuse. • Maintain up-to-date Territory Files. • Do nocturnal visits (at least 3 nocturnal visits in a week). • Achieve UBL set targets by Distributor, route/ outlet. • People & Capability Development. • To support the development of selling skills within external merchandiser or VSM sales crews and retailer staff to achieve QDVPP standards without having to do it yourself. • Deliver the VSM Academy by executing and training all VSMs at the distributor. • Participate in Brand Immersions for VSMs and other major stake holders in territory. • Ad Hoc VSM route audits to ensure that all outlets and routes are being covered as per VSM journey plans. • VSM Accompaniments • Trade Marketing, Promotions & Activities • Execute promotional activities for both retail & stockists in territory as per set guidelines. • Brief VSMs and outlets OTIF on UBL activities. • Ensure that all assets like coolers and any other UBL collateral and other forms of POS are well placed and accurately captured in the system (DMS) and by outlet. • Other Duties • Ensure compliance with safety requirements at the work environment. • Abide by all policies that are put in place by the business. • Any other duties as may be assigned to you from management from time to time.

• The job holder is required to work with the distributor and their staff to ensure that both retail and Wholesale customers are served in time and full (OTIF).They are also expected to work with any third party selected by UBL to ensure optimum brand visibility and activation in their territory, report key field information to RSM and agree follow up plans, administer workload as directed and operate efficiently in management of time and budgets.

Qualifications A business-related Diploma / degree or equivalent Experience At least 2 years’ experience in a similar role particularly with Consumer-packaged goods Direct experience working with customers at outlet level Experience and tact dealing with difficult customers Structured sales call management Building and developing relationships with customers Excellent records management Skills Commercial understanding / business management Strong numerical skills Excellent computer skills Communication Skills Flexibility and ability to work long hours and on weekends Ability to persuade and motivate Self-management and discipline Drive for results Valid driver’s license coupled with Ability to drive a manual car