• Welcome all members and usher them to the next stop. • Ensure membership of the client is valid before treatment, if not; inform the client that he/she has to pay. • Provide information to a client in case of any queries. • Print ARN forms. • Receive co-payment fee from staff members and their dependants or other clients as required. • Establish solutions to clients’ problems. Follow such problems to the end until the client is satisfied. • Receiving and dispatching parcels. • Booking and confirming appointments. • Manning incoming calls and channel them to their receptive recipients’. • Key result areas: • Ensure that you give the clients a positive and receptive welcome. • Ensure members are attended to as soon as they come to the Health Centre. • Ensure that clients who are ushered in to see the doctor are valid members and are entitled to out- patient services. • Ensure general running of the reception area in terms of service provision, equipment and cleanliness.

• Degree / Diploma in Business related areas or Social Sciences. • Other competencies: • Should have strong communication and presentation skills. • Demonstrated maturity in areas of integrity, credibility and trust.

To apply for this position, please send your resume and cover letter to recruitment@aar-healthcare.ug with the subject line ” Application for Administrative Officer – [Your Name] We look forward to reviewing your application and will contact selected candidates for further steps. Thank you for your interest in joining our team! Deadline: 22nd August 2025