• Ranchers Finest is a growing East African food business with its own meat processing, supermarkets, butcher shops, kiosks and new restaurant concepts.
• We are building a scalable retail and franchise model and are now looking for a driven Area Manager – Retail Operations to help fix, standardize and grow our network.
• Visit all outlets regularly (supermarkets, butcher shops, kiosks, restaurants) with a clear visit schedule and checklist.
• Ensure implementation of SOPs for opening/closing, cash handling, hygiene, food safety, merchandising, stock management and customer service.
• Drive daily and weekly performance: monitor sales, margins, waste, stock availability, labour costs and take fast action on underperforming stores.
• Plan and execute in-store introduction of new products and categories: agree launch list and pricing, brief store teams, ensure correct merchandising and POS materials, monitor first weeks’ sales and customer feedback, and quickly adjust range, display or pricing where needed
• Lead new shop and kiosk openings: support recruitment, organize and deliver staff training, oversee store setup, implement opening checklists and stabilize performance in the first 4–8 weeks.
• Fix existing underperforming outlets by improving layouts, range, pricing, promotions, staff deployment and basic discipline.
• Support franchise outlets: train franchise teams, audit standards and execution, agree action plans and follow up closely with franchisees.
• Work closely with the production, logistics and finance teams to ensure product availability, correct costing and accurate stock and cash controls.
• Prepare simple weekly reports on each outlet (sales, key KPIs, issues, action points) and agree priorities directly with management.
• Develop and coach store managers and supervisors to build a strong, reliable retail operations team.

• 5–8 years’ experience in supermarket / grocery / chain retail or QSR / food service chains.
• Minimum 2–3 years in a multi-unit role (Area Manager, Cluster Manager, Multi-Store Manager, or similar).
• Proven experience opening new outlets and improving underperforming stores, not just maintaining one strong store.
• Strong on execution: loves being on the shop floor, comfortable spending 70–80% of time in the field rather than in an office.
• Solid commercial understanding: daily sales, average basket, margin, shrink/waste, labour %, basic store P&L.
• Experience working with franchise stores or franchisees is a strong advantage.
• Comfortable working in fast-growing, entrepreneurial environments where not everything is yet fully structured.
• Strong leadership and people skills: can coach, correct and motivate store teams at all levels.
• Fluent in English; knowledge of East African markets is an advantage.
• Willing to be based in Kampala with regular travel within Uganda; candidates from Kenya or the UAE willing to relocate are encouraged to apply.

Interested candidates should send their CV and a short cover note outlining their experience managing multiple retail outlets and opening new stores, including any franchise experience to email: hr@ranchersfinest.net, with the subject line: Area Manager – Retail Operations.

Deadline: 18th May 2026

NB: Only shortlisted candidates will be contacted.