MAIN PURPOSE OF THE JOB
The Bancassurance Officer will be responsible for assisting in Managing SWICO
bancassurance sales, processes and provide customer service and after sales service
KEY RESULT AREAS AND RESPONSIBILITIES
Result Area 1: Sales and Marketing
(i) Drive sales in line with the bancassurance targets.
(ii) Drive profitability of bancassurance sales from new and existing clients.
(iii) Attend to bancassurance customer needs and policy renewals in a timely manner
(iv) Make sure that insurance reconciliations are done on a monthly basis and
submitted to the Finance team.
(v) Ensure that Bancassurance branding materials are adequate and appropriately
displayed.
(vi) Work with marketing to drive programs and events to extend the relationships to
new prospects.
Result Area 2: Rigor/Compliance
(i) Ensure all regulatory requirements on bancassurance are met e.g. renewals,
informing and ensuring compliance to the Insurance Act
1
Sure House
Plot 1 Bombo Road
P.O. Box 9393, Kampala Tel: +256 414 345996, +256 312 262119
Email: swico@swico.co.ug, Website: www.swico.co.ug
(ii) Ensure that all security held by the Bank on lending facilities are adequately
insured
(iii) Work with other departments in ensuring staff dealing with bancassurance are
adequately trained
(iv) Provide training support to ensure full understanding of the bancassurance
process and procedures
(v) Provide general support to the sales and marketing team as and when required
Result Area 3: Customer Service
(i) Be the first point of contact with all third parties relating to bancassurance
(ii) Work with Branch officers to ensure that branch staff manage customer queries and
complaints on bancassurance in a timely manner.
(iii) Provide support to outlets and other functions on bancassurance issues
(iv) Interact regularly with internal service providers (staff) to ensure fast and efficient
service to customers with respect to bancassurance
(v) Manage all aspects of bancassurance policy claims
PERSON SPECIFICATION: Bancassurance Officer
Minimum Academic and/or Professional Qualifications Necessary
Bachelor’s Degree in Marketing, Insurance or Business related field
Additional Training/Qualifications/Certification Necessary
Certificate of proficiency in Insurance
Minimum Experience and Exposure Necessary
o A minimum of 3 years’ experience in banking, insurance or risk management from a
reputable organization.
o Exposure to governance, control and risk management
2
Sure House
Plot 1 Bombo Road
P.O. Box 9393, Kampala Tel: +256 414 345996, +256 312 262119
Email: swico@swico.co.ug, Website: www.swico.co.ug
Key Knowledge Required
o Knowledge of insurance business (claims management & underwriting), products and
processes
o Good understanding of insurance processes
Key Skills Necessary
o Good communication skills
o Good negotiation skills
o Excellent interpersonal skills
Other Qualities/Attributes
o High level of integrity
o Self-driven
o Results Oriented
o Creative and innovative
N.B:
 Interested candidates to share CV’s via recruitment@swico.co.ug
 Deadline for submission: 5:00pm on Friday 20th February, 2026
 Only shortlisted candidates will be contacted for interviews.

CLICK HERE TO APPLY

N.B:
 Interested candidates to share CV’s via recruitment@swico.co.ug
 Deadline for submission: 5:00pm on Friday 20th February, 2026
 Only shortlisted candidates will be contacted for interviews.

CLICK HERE TO APPLY