• As a Business Development Officer, your core responsibilities will include: • Lead Generation & Qualification: Proactively identify and qualify new sales leads through strategic field visits, effective phone calls, and compelling email outreach to build a robust pipeline of potential clients. • Sales Appointment Management: Efficiently manage and schedule appointments with prospective clients to expertly introduce and promote Nina Interiors’ premium products and services. • Client Acquisition & Relationship Building: Present and promote products and services to both new and existing customers, focusing intently on understanding customer needs and fostering strong, long-term relationships. • Sales Closing: Leverage exceptional customer service skills and advanced sales techniques to successfully close deals and directly contribute to revenue growth. • Sales Strategy Development: Develop and collaboratively share effective sales closing strategies with the team to enhance overall sales performance and knowledge. • Customer Retention: Cultivate lasting relationships with clients by providing consistent support and ensuring high levels of customer satisfaction throughout the entire sales cycle. • Client Satisfaction & Escalation: Promptly address and escalate any client concerns to ensure the highest levels of customer satisfaction and retention. • Referral Generation: Actively seek and develop referrals from satisfied clients to continuously expand the customer base and generate new opportunities. • Sales Tracking & Reporting: Meticulously track all sales activities, appointments, and progress through status reports to monitor individual performance and ensure consistent achievement of sales goals. • Target Achievement: Consistently meet or exceed monthly and quarterly sales goals, directly contributing to the overall success and profitability of the business. • Continuous Improvement: Proactively seek feedback from clients and colleagues to continuously refine sales techniques and contribute to the improvement of product offerings. • Needs & Cost-Benefit Analysis: Conduct thorough analyses of customer needs to present tailored, value-driven solutions that ensure long-term satisfaction and maximize client benefit.

• Essential Skills • Customer-Centric Focus: Demonstrate excellent verbal and written communication and interpersonal skills, with a strong emphasis on exceptional customer service and relationship management. • Sales Expertise: Possess a proven track record in a target-driven sales environment, with a demonstrated ability to generate leads, close sales, and consistently meet or exceed sales targets. • Negotiation & Persuasion: Exhibit strong negotiation and persuasion skills, with the capability to effectively overcome objections and drive successful sales outcomes. • Target-Driven Motivation: Be highly motivated, results-oriented, and possess an unwavering drive to achieve and exceed monthly sales quotas. • Presentation Skills: Ability to create compelling client presentations, effectively communicate product benefits, and deliver persuasive sales pitches. • Organizational Skills: Possess strong time management and organizational skills, ensuring efficient management of appointments, follow-ups, and meticulous reporting. • CRM Familiarity: Proficiency in Customer Relationship Management (CRM) tools and a solid understanding of Business Relationship Management (BRM) practices for tracking and managing customer interactions. • Tender Writing Experience: Proven experience in bid and tender writing to effectively support and pursue significant business development opportunities. • Experience & Education • Education: A Bachelor’s degree in Business, Marketing, Sales, or a related field is preferred. • Experience: A minimum of 3 years of progressive experience in a sales or business development role, with a strong and verifiable track record of achieving sales goals and driving business growth. • Technical Skills: Strong computer proficiency, including advanced use of MS Office applications and CRM systems.