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Customer Care Representative / Receptionist

Kampala, Uganda * FULLTIME
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Big5 Adventures

Customer Service Total Positions: Location: Kampala, Uganda FULLTIME Salary: Not mentioned Posted 1 year ago
KEY DUTIES AND RESPONSIBILITIES
• Greet clients and visitors with a warm, professional attitude. • Answer incoming calls, respond to inquiries, and direct calls appropriately. • Handle customer questions, feedback, and complaints promptly and courteously. • Schedule appointments and manage front desk calendars. • Maintain the reception area and meeting rooms in an orderly condition. • Assist with administrative tasks such as data entry, filing, and emails. • Receive and distribute mail and deliveries.
QUALIFICATIONS / SKILLS
• High school diploma or equivalent (Associate’s or higher is a plus). • Prior experience in a receptionist or customer service role preferred. • Excellent communication and interpersonal skills. • Proficient in Microsoft Office and comfortable with phone/email systems. • Friendly, professional appearance and demeanour. • Able to multitask and stay organised in a fast-paced environment.
HOW TO APPLY
Apply now by sending your resume and a brief cover letter to: Email: info.big5adventures@gmail.com Note: Only shortlisted candidates will be contacted.
Deadline: Expired
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