Customer Care Representative / Receptionist
Kampala, Uganda * FULLTIME
Big5 Adventures
Customer Service
Total Positions:
Location: Kampala, Uganda
FULLTIME
Salary: Not mentioned
Posted 1 year ago
KEY DUTIES AND RESPONSIBILITIES
• Greet clients and visitors with a warm, professional attitude.
• Answer incoming calls, respond to inquiries, and direct calls appropriately.
• Handle customer questions, feedback, and complaints promptly and courteously.
• Schedule appointments and manage front desk calendars.
• Maintain the reception area and meeting rooms in an orderly condition.
• Assist with administrative tasks such as data entry, filing, and emails.
• Receive and distribute mail and deliveries.
QUALIFICATIONS / SKILLS
• High school diploma or equivalent (Associate’s or higher is a plus).
• Prior experience in a receptionist or customer service role preferred.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office and comfortable with phone/email systems.
• Friendly, professional appearance and demeanour.
• Able to multitask and stay organised in a fast-paced environment.
HOW TO APPLY
Apply now by sending your resume and a brief cover letter to:
Email: info.big5adventures@gmail.com
Note: Only shortlisted candidates will be contacted.
Deadline: Expired
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