• Conduct training sessions for end users, including healthcare workers and district health teams, to ensure effective use of the VXNAID system. • Develop and disseminate user-friendly training materials, such as manuals, quick reference guides, and tutorials. • Provide ongoing mentorship to users, addressing knowledge gaps and reinforcing system workflows • Ensure that all hardware, software, and network components required for VXNAID deployment are distributed and operational • Provide remote and onsite technical support to users, troubleshooting system issues and resolving them promptly. • Maintain detailed logs of support requests, resolutions, and feedback to improve system performance. • Monitor data entered into VXNAID to ensure accuracy, completeness, and adherence to system requirements. • Conduct regular data reviews and provide feedback to healthcare workers on correcting errors or inconsistencies. • Assist in generating system reports for stakeholders, ensuring data integrity in all outputs • Collect feedback from end users regarding system performance, usability, and any challenges encountered. • Document user suggestions and collaborate with the project team to incorporate improvements into future updates. • Monitor VXNAID system performance and usage, reporting any technical or operational issues to the project team. • Ensure all system updates are deployed at health facilities with minimal disruption to workflows. • Conduct periodic checks to confirm that the system is functioning optimally across all deployment sites. • Participate in regular project meetings, sharing updates on deployment progress, user feedback, and challenges • Maintain detailed records of training sessions, support activities, and system usage statistics. • Prepare and submit weekly and monthly reports on deployment progress, technical issues, and user feedback. • Document lessons learned during implementation to inform future deployment phases • Any other roles as desginated by the supervisor

• 1. Diploma or degree in Nursing, Midwifery, Public Health or Clinical Medicine • 2. Diploma or degree in IS, IT, computer science or related field • 3. Diploma or degree in statistics or related field • Person Specification • Strong communication and interpersonal skills to engage and train diverse groups of healthcare workers. • Experience in delivering training (in-person and remote), including preparing training materials and conducting sessions. • Ability to assess or troubleshoot technical issues and provide clear, step-by-step guidance to users • Basic troubleshooting skills for software, hardware, and network connectivity issues. • Knowledge of data entry and system navigation, focusing on maintaining high data accuracy. • Attention to detail to identify inconsistencies or errors in entered data. • Knowledge of basic data quality principles, such as completeness, accuracy, and timeliness • Flexibility to frequently travel out of duty station to health facilities within Wakiso district • Ability to work and deliver quality results under minimal supervision