Dispatch Officers – Abattoir (04 position)
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Biyinzika Poultry
Department: Commercial
Employment Type: Full Time/Permanent
Reports To/ Direct Supervisor: Customer and Logistics Manager
Direct Reports/Supervisees: Sales Representatives
Grade Level: Entry
Duty station: Abattoir, Kigunga Office
Job purpose:
The Dispatch Officer – Abattoir is responsible for the accurate, timely, and secure dispatch of dressed chicken products from cold rooms and chillers to delivery trucks. The role ensures correct quantities, proper quality and temperature, accurate documentation, and prevention of fraud. The position holder is expected to follow the set rules, regulations and guidelines of BPUL while ensuring the accomplishment of goals and targets given by Management.
KEY DUTIES AND RESPONSIBILITIES
Product Handling
- Ensure FIFO is followed
- Stage and load products correctly
- Retrieve products from the cold rooms
- Ensure temperature (0°C – 4°C)
- Prevent dispatch of damaged products
- Report quality issues immediately
Documentation & Accuracy
- Verify quantities against documents
- Ensure all documents are accurate and signed
Loading Control
- Ensure trucks are clean and pre-cooled
- Load correctly by route
Fraud Prevention
- No product leaves without documentation
- Verify all quantities
- Report discrepancies
Coordination
- Work with dispatch, cold room, drivers, and sales teams
Carry out any other duties as requested by the Supervisor
Recommended for you
QUALIFICATIONS / SKILLS
Minimum Academic Qualifications:
Degree or Diploma in Sales and Marketing, Business Administration, training in customer care or related field.
Skills and Experience:
Minimum Experience:
- Minimum 1-2 years of experience in dispatch or FMCG
- High level of integrity and honesty
- Customer care skills
- Professional personal presentation
- Computer Literacy
- Able to control emotions.
- Organizational and planning skills
- Effective communication and interpersonal skills
- Problem Solving skills
- Attention to details
- Time management
- Ability to work under pressure
- Excellent reporting skills
- Willingness to regularly travel or relocate across region (s) of operation
Attitude and Motivation
The ideal candidate must demonstrate the following personal attributes:
- Precision-Driven
- Proactive Communicator
- Service Mindset
- Self-Disciplined
- Technology Enthusiast
- Collaborative & Humble
- Computer knowledge Computer knowledge
Competencies:
The ideal candidate should demonstrate the following BPIL High Performance Behaviours:
- Common purpose
- Open communication
- Setting and Achieving Targets
- Sense of Urgency & Agility
- Accountability
- Collaborate Effectively
- Result-Driven Mindset
- Trust & Mutual Respect
- Customer Focused
- Innovation & Continuous Learning
- Sense of Belonging
HOW TO APPLY
Deadline: Open until filled
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