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Guest Liaison Officer

Bwindi * FULLTIME
Company Logo
Silverback Lodge
Customer Service Total Positions: Location: Bwindi FULLTIME Salary: Not mentioned Posted 1 year ago
Location: Bwindi Impenetrable Forest, Uganda Employment Type: Full-time
KEY DUTIES AND RESPONSIBILITIES
• Greet guests, provide orientation, and assist with check-in/check-out. • Coordinate activities (e.g., trekking permits, forest walks) with local guides and park authorities. • Respond to guest inquiries about the lodge, Bwindi, and Uganda’s attractions. • Handle special requests (e.g., dietary needs, transport) with a smile. • Promote lodge services to enhance guest satisfaction and revenue.
QUALIFICATIONS / SKILLS
• 1-2 years in customer service or hospitality, ideally in tourism. • Excellent English skills (spoken/written) for US/European guests; local language knowledge (e.g., Rukiga) is a plus. • Warm personality and patience—key in a high-expectation setting.
HOW TO APPLY
How to Apply: Send your CV and cover letter to dmnmarasa@gmail.com or
Deadline: Expired
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