Job title Head of Human Resources & Operations
Department Human Resources and Operations, the Campus
Location Bwanga–Katosi in Mukono District
Reports to Head of School
Direct reports Operations Staff; Reception Team; Security Team; Grounds and Maintenance Teams;
Transport Personnel; Administrative Personnel; ICT Support Staff
Contract type Full Time fixed term 3yrs Contract probation of six months
Residence Resident on campus
1. Background
The institution is building an integrated campus where children and young people, including those living with chronic health
conditions, can receive a good education, healthcare, psychosocial support and life-skills development.
A campus like this only works when the basics are right: the right people in the right roles, buildings that are safe and well
kept, reliable transport and ICT, and a team that feels supported. The Head of Human Resources & Operations leads the
people side and the practical running of the Campus, so that teachers, health workers and care staff can focus on the
children.
2. Job Purpose
To lead human resources and operations at the the Campus, making sure the Campus is safe, efficient, legally compliant and
well run, so that education and healthcare can do their best work.
Division of leadership. The Head of HR & Operations is accountable for HR management, daily Campus operations,
procurement, physical assets, security and Campus risk. The Head of School is accountable for overall institutional
leadership, approval of senior appointments and institutional safeguarding. The Head of Finance is accountable for financial
controls, budget monitoring and financial records, including the financial review of procurement. Department heads, such as
the Head Teacher and the Chief Medical Officer, manage their own teams day to day; the Head of HR & Operations
provides the policies, processes and advice they work within.
3. Key Responsibilities
3.1 Human Resource Management
3.1.1 Develop, put in place and review HR policies, procedures and systems.
3.1.2 Lead recruitment, onboarding, induction and retention, including safer recruitment checks for everyone who
works with children.
3.1.3 Run performance management and appraisal systems and make sure appraisals are completed on time.
3.1.4 Manage employee relations, and handle disciplinary and grievance matters fairly and confidentially.
3.1.5 Oversee staff learning and professional development.
3.1.6 Make sure the Campus complies with labour laws and employment regulations.
3.1.7 Keep staff records and contracts up to date and provide the staff data and approvals needed for payroll
3.1.8 Promote staff wellbeing and a respectful, positive workplace.
3.2 Operations Management
3.2.1 Oversee the daily running of the Campus.
3.2.2 Manage facilities, utilities, grounds and infrastructure, including planned maintenance and repairs.

3.2.3 Supervise transport, logistics and fleet, including driver standards and vehicle safety.
3.2.4 Coordinate ICT and administrative support services.
3.2.5 Keep services running smoothly across the school and the health facility, and plan for continuity when something
goes wrong.
3.2.6 Oversee catering, cleaning and housekeeping services.
3.3 Procurement and Asset Management
3.3.1 Oversee procurement planning and implementation.
3.3.2 Make sure procurement is open, fair and documented, with approvals given at the right authority level.
3.3.3 Maintain physical asset registers and inventory systems, with regular checks.
3.3.4 Manage vendor and service provider relationships and review their performance.
3.3.5 Work with the Head of Finance so that purchasing stays within budget and gives value for money.
3.4 Risk Management, Security and Safeguarding
3.4.1 Lead Campus risk management and contribute to the institutional risk register.
3.4.2 Coordinate emergency preparedness, including fire, medical and security drills.
3.4.3 Oversee Campus security and access control, including visitor management.
3.4.4 Make sure safeguarding and child protection requirements are met in HR and operations, including recruitment,
contractor and visitor access, transport and staff conduct.
3.4.5 Make sure the Campus meets national health and safety requirements.
3.5 Strategic Leadership
3.5.1 Serve on the Campus Senior Leadership Team.
3.5.2 Contribute to strategic planning and budgeting for HR and operations.
3.5.3 Set operational performance indicators and track them.
3.5.4 Report periodically to the Head of School, management and the Board

Qualifications and Experience
Minimum Academic Qualification
i. An Honor’s bachelor’s degree in human resource management or organizational psychology or business administration
(Management Option) or Public Administration or Management or Arts or Social Science or any other course in the field
of Human Resource Management/Public Administration and Management or Social work and Social Administration
from a recognized institution.
ii. A master’s degree in human resource management, Business Administration, Organizational Psychology, or related field
iii. Membership to the Human Resource Managers’ Association of Uganda or any recognized professional HR body is
preferred
Work Experience:
Minimum of six (6) years of relevant experience, of which three (3) years at a supervisory level in a reputable organization,
preferably in in educational institutions, healthcare facilities or NGOs.
Key Skills and Competencies
i. Strategic Human Resource Management
ii. Talent Development and Succession Planning
iii. Compensation and Benefits Administration
iv. Office Administration and Facilities Management
v. Records and Asset Management
vi. Working with safeguarding systems.
vii. Risk and Compliance Management
viii. Labor Law and Policy Adherence
ix. Staff Engagement and Wellness Management
x. Organizational Culture Development
xi. Team Leadership and Supervision
xii. Data Analysis and Decision Support
xiii. Accountability and Integrity

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