• Logistics Management • Managing day to day operations • Challenging established processes and implementing new processes to adapt to the fast growth of Jumia Services clients • Finding creative and innovative ways to offer a better customer experience • Fully understanding our information system and working with our IT team to roll our new developments • Working closely with the Jumia Services central team to share and implement global best practices • Managing relationships with clients and partners (Third party logistics partners) • Responsible of the logistics P&L • Responsible to meet the logistics targets and KPIs including quality of customer experience