Yopsa Microfinance is seeking to recruit two (2) competent and motivated professionals to join our growing team in the following positions:

Duty Station: Fort portal

1. HR & Administration Officer (1 Position)

Key Responsibilities

1. Manage recruitment, onboarding, and staff records
2. Coordinate staff performance management and appraisals
3. Handle payroll support, leave management, and HR compliance
4. Oversee office administration, assets, and supplies
5. Support management in HR policies, procedures, and staff welfare
6. Ensure compliance with labor laws and internal regulations

Qualifications & Requirements

1. Bachelor’s degree in Human Resource Management, Business Administration, or related field
2. At least 2 years’ experience in an HR or administrative role
3. Strong knowledge of HR practices and labor laws
4. Excellent interpersonal, communication, and organizational skills
5. High level of integrity and confidentiality

Front Desk Officer (1 Position)

Key Responsibilities

1. Receive and attend to clients, visitors, and members professionally
2. Manage incoming calls, emails, and inquiries
3. Provide accurate information about company products and services
4. Maintain front office records and client registers
5. Support basic administrative and customer service functions

Qualifications & Requirements

1. Diploma or Bachelor’s degree in Business Administration, Office Management, or related field
2. Previous experience in customer service or front desk roles is an added advantage
3. Excellent communication and customer-care skills
4. Presentable, courteous, and well-organized
5. Basic computer skills (MS Word, Excel, email)