Human Resources Assistant – Red Rhino Development / Ugandan Water Project
Location: Kampala (Primary Duty Station), with occasional travel to field offices
Employment Type: Full-Time
Reports to: Operations Manager
Contract Duration: One year renewable subject to performance, organizational needs, and
funds availability.

1. OUR MISSION: WHY THIS ROLE EXISTS
At Red Rhino Development, we believe access to safe and reliable water changes lives.
Behind every water system we install is a team of committed people who make that mission
real. We are building healthier families, stronger communities, and sustainable systems, and
we can only do it with the right people, well supported.
The HR Assistant exists to help our people thrive by attracting the right talent, keeping our
people practices fair and compliant, and building a workplace where staff can give their best
to the communities we serve.
2. WHY THIS ROLE MATTERS
This role directly shapes how our staff experience Red Rhino Development. The person in
this role will: support timely, fair and transparent recruitment; give every new hire a strong
start; maintain accurate and confidential employee records; keep our HR practices compliant
with Ugandan labour laws and donor requirements; handle staff queries with care and
professionalism; and provide reliable HR data that helps leaders make good decisions.
Success in this role means the right people in the right roles, motivated and well supported
staff, and an organization that is confident in its people systems.
3. WHO WE ARE LOOKING FOR
The ideal candidate demonstrates:
Character: High integrity, discretion, accountability, personal ownership, and a service
mindset.
Work Style: Organized, detail-oriented, self-driven, adaptable, and comfortable managing
multiple priorities with minimal supervision.
Communication: Strong interpersonal and writing skills, approachable and empathetic, able
to handle sensitive conversations with tact.

Mindset: Results-oriented, proactive, solution-focused, and committed to continuous
learning.
4. YOUR FIRST 90 DAYS
Within your first 90 days, success means: understanding Red Rhino Development’s mission,
structure, and HR policies in depth; building strong working relationships with the Country
Director, Finance, Operations, and Program teams; reviewing and updating all staff personnel
files; learning the recruitment, onboarding, and leave processes end to end; establishing a
reliable HR tracking and reporting system; supporting at least one full recruitment cycle from
advertisement to onboarding; and identifying quick wins to improve HR processes. Success
will be visible and measurable.
5. KEY RESPONSIBILITIES
A. Recruitment & Onboarding
● Draft job advertisements, receive and screen applications, and shortlist candidates
against set criteria.
● Schedule interviews, coordinate panels, and communicate with candidates
professionally.
● Prepare offer letters and contracts, conduct reference checks, and lead new staff
orientation and onboarding.
B. Employee Relations & Staff Welfare
● Serve as the first point of contact for staff queries on policies, leave, benefits, and
conditions of service.
● Support the fair handling of grievances, disciplinary matters, and conflict resolution in
line with policy.
● Promote a positive, inclusive, and respectful workplace culture and support staff
engagement activities.
C. HR Administration & Compliance
● Maintain accurate, confidential personnel files, contracts, and HR records (hard copy
and digital).
● Track contract expiry dates, probation reviews, leave balances, and attendance.
● Ensure compliance with Ugandan employment laws, NSSF and PAYE obligations,
and donor requirements.
D. Payroll & Benefits Coordination
● Collect and verify attendance, leave, and other inputs for monthly payroll in
coordination with the Finance Team.
● Support the administration of staff benefits, insurance, and statutory deductions.
● Process staff exits, including clearance, final dues, and exit interviews.
E. Learning, Performance & Development
● Support the annual performance appraisal cycle and track completion.
● Coordinate staff training, capacity-building, and induction activities, and maintain
training records.

F. Data Management & Reporting
● Maintain an up-to-date HR database covering headcount, turnover, leave, and
recruitment progress.
● Analyse HR data to flag trends and recommend improvements.
● Prepare timely weekly and monthly HR reports for management.

6. WHAT SUCCESS LOOKS LIKE (YOUR SCOREBOARD)
Success in this role means: vacancies filled on time with qualified candidates; complete,
accurate, and up-to-date personnel records; zero missed statutory deadlines and contract
renewals; a smooth, well-organized onboarding experience for every new hire; high staff
satisfaction with HR support and responsiveness; sensitive matters handled with
confidentiality and fairness; and timely, accurate HR reporting.
7. THE CHALLENGE
This role is demanding. It requires someone who can balance the needs of staff and the
organization without losing fairness or confidentiality. It demands: attention to detail, sound
judgment, emotional maturity, the ability to juggle competing deadlines, discretion with
sensitive information, and the courage to uphold policy even when it is uncomfortable.
8. MINIMUM QUALIFICATIONS
Bachelor’s Degree in: Human Resource Management; Business Administration; Social
Sciences; Organizational Psychology or a related field. A professional HR qualification (e.g.
Diploma or membership with the Institute of Human Resource Management Uganda) is an
added advantage.
9. EXPERIENCE REQUIRED
Minimum 2-3 years relevant professional experience in: Human resource administration;
Recruitment and onboarding; Employee relations; Records management; and HR reporting.
Preferred:
● Experience in an NGO, development, or WASH organization
● Working knowledge of the Employment Act 2006 and related Ugandan labour laws
● Experience with HRIS or HR management software and advanced Excel skills
10. MANDATORY REQUIREMENTS
Applicants must have:
● Proven experience in HR administration and records management
● Strong communication, interpersonal, and conflict-handling skills
● High integrity and the ability to handle confidential information
● Strong computer skills (Microsoft Office, email, and digital filing) and data reporting
skills
● Ability to work independently, manage priorities, and meet deadlines
● Willingness to travel occasionally to field offices and project areas

KEY WORKING RELATIONSHIPS
Internal: Country Director, Senior Program Manager, Operations Manager, Program
Officers, Finance Team, M&E Team, Technical Teams, Operations Teams, Field Teams
Internal, New York: CEO, Operations Director, Program Director, Director of Community
Partnerships, Development Director
External: Recruitment agencies and job boards, Uganda Revenue Authority, NSSF, Ministry
of Gender, Labour and Social Development, training providers, insurance providers,
candidates and former staff
Please note:
• This position is open only to Ugandan nationals, male and female.
• Deadline for receiving applications is 14th November 2026
At RRD/UWP, you will be the right fit for this position if your attitude, attributes and
aspirations fit within our values listed below:
Integrity: Do what is right because it’s right, even when nobody is watching.
Expertise: Always learn. Pursue excellence in our job, industry, and context.
Community: Build healthy, vibrant relationships serving one another.
Generosity: Always share & add high value to others.
Agility: Work with urgency, act swiftly, and remain flexible.
11. HOW TO APPLY
If you are excited by ownership, integrity, and meaningful impact and believe you can help us
build a workplace where our people thrive, we want to hear from you. Send your
application with a cover letter that introduces us to who you are, not just what you do, a
CV, and copies of qualifications and other documents to:
By email: redrhino@ugandanwaterproject.com

Deadline: 14th  November 2026