• Coordinate with dispatch for daily appointments • Carry material and stage for installer at the customer’s’ premises. • Guide, coordinate and oversee fellow installers. • Assist with accessories and device collection from assigned stock pick up point as needed. • Assist with the completion of tasks within allotted time frame • Review paperwork with customers where needed. • Wear all identification, safety and courtesy equipment at all times. • Educate customers about benefits and up-sell to customers add on sales products • Educate customers on the features and functionality of installed products • Test electrical equipment or systems to ensure proper functioning of routers and service. • At times, crawl into small spaces, work in all climates and remain physically fit. • Maintain installation tools and equipment in safe working order. • Assist in the removal and installation of materials in customer’s premises. • Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries. • Provide Reports of Works done with corresponding Time sheet for daily submission.

• Mandatory Requirements: • Minimum of a Diploma or equivalent qualification. • Minimum of 1 year work experience in a telecom, Internet Service Providers. • Background in installing and maintaining outdoor units, telecommunications equipment. • Added Advantages: • Managing multiple requests and complexities • Onboarding of new clients utilizing • Working in non-traditional spaces such as roofs or basements. • Hands-on experience installing and adjusting the equipment involved is preferred • Exposure to working in strenuous fields or environments • Customer focused • Problem-solving skills • High personal standard and goal oriented • Excellent interpersonal skills • Excellent and effective communications skills, both orally and in writing • Negotiation and Advocacy skills • Ability to work under tight deadlines • Comfortable working at heights and off ladders • A valid motorcycle or motorcar driver’s license • Ability to work under pressure • Paying attention to detail by listening to client concerns and issues. • Effective Time management skills • Physically fit • Ability to work independently or as part of a team.

All candidates who meet the criteria outlined as above are encouraged apply under the job vacancy ” QSSU-AAU-INST-INSTALLER” Note: Only shortlisted applicants will be contacted. The deadline for applications is not later than 05:00 pm, Friday 4th April, 2025