Position title Knowledge and Communications Officer
Project Strengthening CAN as Africa’s CBR/CBID Knowledge and Networking Backbone
Duty station Uganda, with Africa-wide responsibilities and regular virtual engagement
Reports to CAN Coordinator

Works closely with

Project and M&E Officer; African Sub-regional Focal Persons; Finance and
Administration Officer; CAN International Advisory Board (IAB); African Disability
Forum (ADF); consultants and content contributors
Contract duration 12 months, aligned with the approved project period
Level of effort Part-time

2. Background
The CBR Africa Network (CAN) is an African-led continental network that connects organisations,
practitioners, researchers, policymakers, development partners, Organisations of Persons with
Disabilities (OPDs), persons with disabilities and their families to advance Community-Based
Rehabilitation (CBR) and Community-Based Inclusive Development (CBID). CAN generates and shares

knowledge, strengthens capacity and networks, documents African practice and promotes evidence-
informed policy and systems change.

With funding, CAN will strengthen its role as Africa’s CBR/CBID knowledge and networking backbone
and lay practical foundations for the future CBR/CBID Centre of Excellence for Africa. The project will
establish a continuous multilingual learning cycle, document and validate African good practices,
strengthen national and sub-regional networks, build functional membership and communication
systems, and advance concrete CAN–ADF knowledge-to-policy collaboration.
3. Purpose of the Position
The Knowledge and Communications Officer will lead the conversion of CAN’s programme evidence,
member experience and documented good practice into accurate, accessible and engaging knowledge
and communication products. The Officer will ensure that knowledge travels across countries,
languages, stakeholder groups and digital platforms, while building a coherent CAN brand and an active
communication system that supports learning, membership engagement, policy influence and Centre of
Excellence readiness.

This is both a strategic and hands-on role. It requires strong editorial judgement, disciplined content
production, coordination with contributors across five African sub-regions, and routine use of analytics
and audience feedback to improve reach, accessibility and engagement. The aim is improved knowledge
and communications
4. Key Responsibilities
4.1 Communication strategy, brand and editorial management
• Develop, operationalise and periodically update CAN’s multilingual Communication and Knowledge
Dissemination Strategy, aligned with the project workplan and the future Centre of Excellence vision.
• Develop and maintain a 12-month editorial and content calendar covering dialogues, webinars,
newsletters, good-practice products, network activities, campaigns and key continental or global
events.
• Establish and enforce clear brand, editorial, consent, accessibility and quality-assurance standards
across CAN communication channels and products.
• Provide timely communication advice to the Secretariat and IAB, including key messages, speaking
points, media materials, advocacy content and reputation-risk management.
4.2 Knowledge capture, packaging and dissemination
• Coordinate the knowledge-content pipeline with the Project and M&E Officer and Sub-regional Focal
Persons: identify promising practices, commission contributions, track submissions, verify facts and
consent, edit content and publish approved outputs.
• Support two documentation skills Workshops and the good-practice documentation and validation
process, including contributor guidance, peer-review coordination, copy-editing and accessible
packaging.
• Lead or support production and dissemination of at least four validated case studies/practice briefs,
one accessible good-practice compendium, event summaries and other approved knowledge
products.
• Coordinate communication and dissemination for four CAN–ADF knowledge-to-policy briefs, a joint
policy dialogue, a joint Congress session and a joint position paper, ensuring joint branding and
approval.
4.3 Multilingual learning and member engagement
• Promote and document four Africa Regional Online Dialogues and four thematic webinars, and
publish timely summaries and learning messages after each event.
• Coordinate four quarterly multilingual CAN newsletters and maintain regular engagement between
events through mailing lists, social media and other low-bandwidth channels.
• Work with focal persons to ensure balanced content and visibility across Central, East, Northern,
Southern and Western Africa and across English and French, with selected Arabic and Portuguese
content where prioritised.
• Intentionally feature OPD-led, women-led and youth-led perspectives and make participation and
content accessible to persons with diverse disabilities.
4.4 Website, repository, CRM and digital channels
• Coordinate content requirements, user testing and quality assurance for the CAN website upgrade
and the online good-practice repository; ensure approved content is current, searchable and
accessible.
• Manage CAN’s social media and digital presence, including content scheduling, moderation, timely
responses and referral of technical or safeguarding concerns.
• Work with the Project and M&E Officer and CRM service provider to ensure communication lists are
verified, consent-based, segmented and used appropriately for member engagement.
• Monitor website, newsletter, event and social-media analytics and use the findings to improve reach,
language balance, accessibility, engagement and conversion to active membership.

4.5 Quality, safeguarding and coordination
• Secure and document informed consent before publishing identifiable stories, quotations, images or
videos
• Ensure products use respectful, rights-based and non-stereotyping language and meet agreed

accessibility standards, including captions, alt text, accessible document structure and plain-
language versions where required.

• Maintain an organised digital archive and output register containing source files, approvals, consent
records, final products, translations, publication dates and dissemination data.
• Participate in Secretariat planning, monthly focal-person coordination, quarterly reflection and
donor-reporting processes, and promptly report delivery, quality or reputational risks.

Required Qualifications and Experience
• Bachelor’s degree in Communications, Journalism, Public Relations, Digital Media, Knowledge
Management, Graphic Design, Linguistics, Development Studies or a related field. A postgraduate
qualification is an added advantage.
• At least 3–4 years of relevant professional experience in strategic communications, knowledge
management, editorial work, public relations, digital engagement or brand management.
• Demonstrated experience producing high-quality newsletters, case studies, briefs, web content,
social-media content and multimedia products for diverse audiences.
• Strong English writing, editing and storytelling skills, with proven ability to translate complex
evidence and technical concepts into clear and compelling content.
• Practical experience with websites/content-management systems, mailing platforms, social-media
management, analytics, content calendars, knowledge and experience working with AI and basic
visual design tools.
• Experience working with OPDs, persons with disabilities or disability-inclusive development
programmes; knowledge of CBR/CBID is a strong advantage.
• Experience coordinating contributors, designers, translators, consultants and approval processes
across multiple countries and tight deadlines.
• Understanding of informed consent, safeguarding, ethical storytelling, data protection and digital
accessibility.
7. Languages and Core Competencies
• Excellent written and spoken English is required. Professional French is strongly preferred; Arabic
or Portuguese is an added advantage.
• Strategic communication and editorial judgement; excellent planning and follow-through; accuracy
and attention to detail.
• Strong interpersonal, facilitation and cross-cultural communication skills; ability to work
collaboratively in a distributed African network.
• Initiative, creativity, responsiveness and ability to manage competing priorities within a part-time
role.
• Commitment to disability rights, meaningful participation, accessibility and respectful
representation.

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