• Ensure Loan monitoring and flagging of fraudulent loans is done through spot checks, direct customer engagements and consultations with the original Banker or Manager. • Ensure customer profiles are Maintained/updated, reporting and financial covenants are maintained in loan monitoring system based on credit approval, loan agreement and other loan-related documents. • Ensure daily review of loans in arrears, expected payments and effective follow-up for timely collection. • Ensure active loans are reviewed to identify early warning signals and corrective actions in line with the credit policy and procedures are undertaken. • In collaboration with the respective Branch Management and / or The Relationship Officers, formulate a rehabilitation strategy for distressed accounts before their performance deteriorates. • Ensure timely resolution of audit, compliance, and supervisory issues in line with the credit policy for the supervised branches. • Ensure adherence to the Bank’s Credit policies and Procedures through coaching branch teams, loan files reviews, branch credit process reviews and customer engagements. • Train, mentor, aid Relationship Managers/Officers on general inquiries/requests regarding best loan-monitoring and recoveries practices, processes, and tools. • In collaboration with the Branches and Relationship managers, develop, recommend, and implement strategies to ensure that the accounts under watch category, NPAs and written off are normalized and recovered. • Ensure monitoring trackers are maintained for valuations, and insurance policies monthly, sensitize branches and relationship managers to submit renewals at least 2 months before expiry. • Monitor all credit income lines to ensure no losses / leakages and escalate to management for corrective decisions in case of any. • Ensure daily disbursements are called over to confirm loans disbursed conform to approved terms and conditions, any deviations to be escalated to management. • Manage loan default and written off loans by undertaking daily to monthly analysis and reporting issues/exceptions to your supervisor for escalation where necessary. • Ensure security disposals are undertaken as per mortgage, chattel act and credit policy and procedures. • Manage and ensure that Auctioneers have valid licenses, SLAs and insurance policies and ensure regular monitoring and tracking of their performance • Ensure timely issuance of all notices for defaulting borrowers • Ensure trackers for recovery costs spent by the bank, sold securities, impounded and advertised securities are maintained and costs recovered. • Facilitate negotiations with Customers regarding settlement agreements and ensure that all proposed settlements are approved and tracked.

• Bachelor’s degree in business and related disciplines from a recognized university. • Training in Credit Risk Management and Control. • Good knowledge of the Laws of Uganda especially concerning credit, is an added advantage. • 6+ years of experience in Credit risk and delinquency Management • Client management experience • Ability to analyze and research information • A strong team player. • Good marketing and negotiation skills • Ability to build, foster, and maintain positive professional relationships. • Knowledge of relationship management best practices • Takes clear accountability for delivery of corporate goals • Problem-solving and conflict resolution capabilities • Team player with excellent interpersonal and leadership skills • Business Behaviors & Financial Responsibility • Ensuring no financial losses out of own work Lapses • The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential. • Ability to build functioning working relationships across the branch, Bank and cultural boundaries. • Ability to demonstrate positive image and role model PBU’s values and leadership behaviors. • Impeccable integrity.

The following documents should accompany the application: Cover letter, Detailed CV, and Copies of academic documents all as one file. Online applications addressed to Chief Human Resource Officer, PostBank Uganda. Send application to hr@postbank.co.ug with job title as subject.