• Front Desk Management and Reception Area Oversight: • Receive and assist visitors, ensuring a professional and welcoming reception area. • Answer direct phone calls, take messages, and handle inquiries. • Maintain visitor logs and ensure security procedures are followed. • Receive and distribute mail, packages, and deliveries. • Keep the reception area tidy and presentable. • Office Cleaning and Orderliness: • Supervise the cleaning of office floors, walls, doors, windows, ventilations, and lavatory areas. • supervise disposal of garbage while adhering to infection control protocols. • Ensure that office furniture, computers, and other equipment as cleaned and dusted at all times. • Supervise cleaning company employees to ensure high-quality cleaning services. • Meeting and Conference Room Preparation: • Set up conference rooms, ensuring cleanliness and proper arrangement of furniture. • Arrange meeting materials such as pens, papers, and refreshments. • Clear and clean up rooms after meetings. • Kitchen and Refreshment Management : • Clean kitchen areas and maintain hygienic conditions. • Ensure proper handling, serving, and storage of tea, water, and food for staff and visitors. • Maintain an inventory of utensils and report any breakages or losses. • Ensure office water dispensers are adequately supplied and functioning properly. • Waste Disposal and External Service Supervision: • Ensure timely garbage collection and disposal in coordination with contracted collectors. • Supervise garbage collectors and report any contract breaches. • Supervise slashing of the compound and minor office repairs by external contractors • Office Security and Premises Monitoring: • Monitor the performance of security personnel deployed at the office premises. • Conduct regular patrols and report any unusual activities. • Take custody of unattended office property to ensure its safety. • Support timely opening and closing of office premises. • Office Maintenance and Minor Repairs: • Inspect plumbing, drainage, sewerage, electrical fittings, and other installations. • Conduct minor repairs such as tightening screws, fixing taps, and minor painting tasks. • Report any major maintenance needs to the Administration Officer. • Clerical and Administrative Support: • Assist with document scanning, photocopying, printing, and binding while maintaining confidentiality. • Support administrative functions as required, including document dispatch and retrieval. • Provide general support as directed by the Administration Officer • Stores Management: • Receive equipment and supplies, take stock records and reports, issue supplies, initiate purchase requests for store items. • Receipt of procured goods, track movement/distribution • Manage the dispatch of stores items.

• Degree in Office, Secretarial or Administration Management. OR • Diploma qualification in front office management or its equivalent. • Minimum of three years’ relevant work experience preferably in switchboard management • Excellent interpersonal and communication skills and ability to relate to people of diverse backgrounds • Prior experience in office assistance, reception, cleaning, maintenance, or a similar role preferred. • Ability to work well with others • Ability to represent Pathfinder to visitors • knowledge of basic computer applications such as Microsoft Word, Excel and others • Basic knowledge of office equipment operation (e.g., photocopiers, printers). • Good organizational and multitasking skills. • Strong communication and interpersonal skills. • Ability to maintain confidentiality and demonstrate professionalism.