• Interact with customers to understand vision needs and guide them in selecting eyewear frames and lenses based on prescriptions and lifestyle. • Assist customers in trying different frames, advising on style and fit considering facial features and preferences. • Explain lens options (e.g., progressive lenses, coatings, UV protection) based on customer needs and budget. • Process eyewear orders by accurately inputting prescription details and selecting appropriate frame and lens combinations. • Prepare and adjust new eyewear for a comfortable fit. • Manage display inventory by maintaining stock levels of frames and lenses, ensuring proper organization and rotation. • Perform administrative tasks: answer phone calls, schedule appointments, process payments, and maintain patient records.

• Bachelor’s degree from an accredited university. • Experience in administration and customer service. • Knowledge of frame style trends is an added advantage. • Minimum of 2 years of experience in sales or a related field. • Excellent customer service skills: friendly, patient, and helpful interaction with customers. • Product knowledge: Basic understanding of optometry, eye anatomy, vision correction principles, and prescription terminology. • Attention to detail: Ability to present product features and benefits to encourage sales. • Basic computer skills and ability to use software for order processing and patient information management.