• Providing Documentation and Reporting Support • Assists managers in preparation of various reports and presentations. • Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed. • Makes new files, maintains existing files. • Maintains giveaway/donation files and assists in making reservations. • Provides administrative support to manager/s and department. • Supporting Correspondence • Composes, produces and signs correspondence on routine matters. • Produces and distributes correspondence as required. • Answers department phones. • Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required. • Sorts and distributes mail. • Providing Exceptional Customer Service • Providing services that are above and beyond for customer satisfaction and retention. • Ensures the quality, standards and meets the expectations of the customers on a daily basis. • Attends meetings and communicates with executive and peers as an effort to improve quality of service. • Additional Responsibilities • Ensures VIP amenity requests from GM/DOPS are handled in timely manner. • Signs for managers and release, with specific permission. • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Attends meetings to plan, organize, prioritize, coordinate and manage activities. • Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems. • Informs and/or updates the executives and peers on relevant information in a timely manner.

• High school diploma or GED; 1 year experience in the administrative assistance, clerical services, or related professional area. • OR • 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required. • Talent management solutions • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.