• Welcome and greet visitors warmly and professionally • Respond to customer inquiries in a polite and timely manner • Screen calls, take messages, and direct calls appropriately • Maintain detailed and accurate records of visitors and calls • Organize files for billing, customer, and client records • Maintain and stock the reception and common areas • Operate standard office equipment (copiers, computers, etc.) • Receive deliveries, sort, and distribute incoming mail • Take inventory of supplies and ensure timely restocking • Direct visitors to appropriate offices or departments • Maintain general office filing systems • Provide support to the sales and marketing team as needed • Perform other administrative duties as assigned

• Uganda Advanced Certificate of Education with at least two principal passes • Diploma in Secretarial Studies • Additional training in Customer Care and Communication Skills is a must • Experience: • Minimum of 2 years’ work experience as a professional Receptionist in a busy organization, preferably in a fast-paced business environment • Key Competencies: • Excellent communication and interpersonal skills • Proficient in computer applications • High level of integrity and confidentiality • Good time management and ability to meet deadlines • Strong customer care and record-keeping skills • Keen attention to detail

Interested candidates should submit: A detailed and up-to-date CV Certified copies of academic transcripts and certificates Any other relevant supporting documents Daytime telephone contacts Contact details of two referees (including current employer, if applicable) Submit applications to: The Director Human Resource Microhaem Scientifics and Medical Supplies Limited Plot 16 A-C Martyrs Way, Ntinda P.O Box 73496, Kampala, Uganda Applications can be hand-delivered to the MHS reception in Kampala or emailed as a single PDF file to: recruitment@microhaem.co.ug