Showroom Customer Care
Kampala, Uganda * Full-time
EBC
Category: Administration
Total Positions:
Location: Kampala, Uganda
Full-time
Salary: Attractive
Posted 1 year ago
KEY DUTIES AND RESPONSIBILITIES
• Provide accurate product information, pricing, warranty details, and delivery timelines
• Assist customers in placing orders, booking test rides, or scheduling service appointments
• Coordinate with the sales, parts, and service departments to fulfill customer requests
• Maintain a clean, organized, and welcoming showroom environment
• Handle customer feedback, complaints, and after-sales concerns efficiently
• Update customer information and follow up on pending inquiries or sales
• Promote promotional offers, finance options, or loyalty programs when applicable
• Prepare basic reports on customer visits, inquiries, and feedback trends
Recommended for you
QUALIFICATIONS / SKILLS
• Strong communication and interpersonal skills
• Conflict resolution and complaint handling
• Maintaining showroom cleanliness and product display organization
• Team-oriented and collaborative
• Provide accurate product information, pricing, warranty details, and delivery timelines
• Assist customers in placing orders, booking test rides, or scheduling service appointments
• Coordinate with the sales, parts, and service departments to fulfill customer requests
• Maintain a clean, organized, and welcoming showroom environment
• Handle customer feedback, complaints, and after-sales concerns efficiently
• Update customer information and follow up on pending inquiries or sales
• Promote promotional offers, finance options, or loyalty programs when applicable
• Prepare basic reports on customer visits, inquiries, and feedback trends
• Educational Requirements
• Bachelor’s degree in Business, Marketing, or a related field is an advantage
• Minimum 2–3 years experience in a customer-facing role, ideally in automotive, motorcycle, or retail sales
• Year/s of Experience
• 2-3
HOW TO APPLY
Please follow the application instructions provided in the full job description above.
CLICK HERE TO APPLYDeadline: Expired
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