Mission Description

Manage the day-to-day operations of site warehouse activities, ensure compliance with SOPs, accountability of stocks therein, meeting site GM target, liaison with other departments and customer relationship management.

• Forecast and plan dispatch schedules to achieve On-Time-In-Full (OTIF) delivery
• Implement sound operational procedures to optimize the GM
• Prepare periodic reports and submit to management
• Maintain good relations with the Client and address their issues amicably
• Ensure adherence to health and safety procedures
• Coordinate and control the order cycle
• Analyze data to monitor performance, forecast demand and plan improvements
• Hold daily operation review meetings with the team to have full visibility of truck position (loading, offloading, order release status etc.)
• Liaise closely with the client to ensure release of trucks (ECTS)to various routes
• Liaise closely with Finance on collection of outstanding balances
• Proactively check on potential or actual shipment failures and agree on a solution that will achieve customer satisfaction.
• Proactively contact the Client when service issues may affect delivery commitments, understand their needs to recommend an appropriate solution in a timely manner.

Profile

• Bachelor’s degree in Transport & Logistics / Supply Chain / Operations / Business Management or related disciplines
• 5 years of professional experience in warehousing, base management, Inventory / Stock Control, ICD Management, Distribution or a similar role.

Personal Attributes
• Innovative
• Integrity
• Pragmatic
• Team leader
• Resilient
• Flexible
• Agile
Key skills
• Managerial
• Communication and Organizational Skills
• Analytical
• Planning
• Conceptual
• Computer Literacy
• Customer care

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