• Prepare and publish Opco reports / dashboard as per the agreed frequency and format for regular forensic checks • Assist in preparation of incident based fraud reports • Identify fraud indicators based on defined analysis and checkpoints to identify hidden trends and patterns requiring detailed forensic investigations • Perform initial diagnosis for deviations noted, wherever in excess of set threshold limits • Assist Fraud and RA Managers with respect to investigation support – validating evidence, documenting evidence, performing analysis as-asked, providing information as-requested • Assists in performance of day to day fraud management operations • Assist in periodic gross revenue risk assessment to establish Fraud Assessment plan for the period (activity calendar, frequency, criticality of reconciliations etc) • Apply MTN Methodology for quantification of fraud scenarios and provide initial report to Fraud Manager for review and validation • Coordinate with BRM on any specific incident based forensic requirements • Comply with communication and confidentiality protocols for fraud related information • Coordinate the implementation of corrective actions and preventive controls recommendations • Design, test and implement controls. • Participate and provide inputs in operational meetings as and when required • Set up and manage adhoc meetings for day to day operational requirements as and when required • Review performance metric dashboards prepared on various performance metics and provide input to the manager. • Participate and provide inputs in project status meetings • Key Performance Areas: • Root cause analysis and remediation of subscriber related matters • Controls validation and execution to minimise leakage opportunities • Support for control gap closure, control quality and review for risk reduction • Provide input into RAFM strategy in accordance with the overall MTN strategy • Innovate and create new product or service solutions through the Process Design Authority (DA), as per revenue protection mandate • Ongoing support of internal improvement roadmap to ensure a cycle of review and improvement exists within the team • Quantification of the leakages realised from system and control failures • Follow up with primary control on process development and or improvement for vulnerable areas for which no process is defined

• Bachelor’s degree in Computer Science, Statistics, Economics, Finance and / or relevant field. • Experience: • A minimum of 2 years work experience • A good appreciation of telecommunications technology, products and systems. • At least 1 year of working knowledge with internal control and governance systems and environments is essential • At least 1 year of data analytics experience • Training/Certification: • Preferable – CFE/CISA/CISM qualification • Skills/Competencies: • Analytical • Communication • Data Interpretation • Forensic • Presentation • Reporting • Adaptable • Communication