Testing and Repairs Associate
Uganda * Full-time.webp)
Sun Culture
Department: Operations
Position: Testing and Repairs Associate
Reporting to: Engineering Manager
Role type: Full time
About SunCulture Founded in 2012, SunCulture’s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing technology that solves the biggest daily challenges for the world’s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar irrigation for smallholder farmers in Africa and were selected by Fast Company as one of the World’s Most Innovative Companies in 2021. Here is a good explainer video recently made by CNBC. Over the last 5 years the company has grown significantly and now employs 400+ people around the world.
About The Role This role requires diagnosing and addressing after sale issues that come from the field as well as implementing QA/QC measures to prevent after sales. The role requires you to be at the forefront of ensuring SunCulture products serve the client at the optimum and in case of an aftersale ensure the best solutions are provided to the customer within the shortest time possible.
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QUALIFICATIONS / SKILLS
- Bachelor’s degree in electrical or mechanical engineering, product design, business, or other relevant fields
- 3 years of experience in providing technical solutions within set TAT to deliver exceptional customer experience
- Comfortable with ambiguity in a fast-evolving environment, and able to plan, be organized, and meet deadlines
- Hands-on, detail-oriented with strong execution skills
- Good communication skills and should ensure information communicated is clear and timely
- Independent thinker able to thrive and make decisions in a fast-paced dynamic environment with little direction
- Organized and an expert in time management
- A proven ability to work with minimal supervision
- Proactive, collaborative, organized, and curious problem solver with a “can-do” attitude
HOW TO APPLY
Interested?
Please apply online via this job portal. We respond to all candidates; however only shortlisted candidates will be interviewed.
Deadline: Open until filled
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