1. Strategic planning: Monitor and optimise resource allocation.
2. Quality Assurance: Implement and enforce quality control measures.
3. Occupational Health and Safety: Ensure that workplace safety and health policies, procedures, and regulations are followed.
4. Strategic workforce planning: Address workshop operational and personnel issues.
5. Collaboration: Foster a positive and collaborative work environment.
6. Assessing tools and technology: Ensure tools and equipment are in order, and the relevant technology is up to date.
7. Progress monitoring: Monitor work progress and ensure deadlines are met.
8. Warranty management: Ensure all warranty claims are submitted in time and follow up on reimbursement.
9. Documentation efficiency: Ensure accurate and timely job card write-ups, job completion status, and approvals for workshop activities.
10. Productivity and efficiency: Responsible for the efficiency and utilization of technicians.
11. Tenders and bids: Responsible for tenders’ coordination.
12. Aftersales service sales strategy: Shares weekly workshop sales report with the Aftersales Director.
13. Deviation management: Reports any deviations of processes to the After-sales Director.

1. Proven experience in Automotive workshop management, with a minimum of 5 years of relevant experience.
2. Strong leadership skills with the ability to motivate and inspire the entire workshop team.
3. Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively.
4. Strategic thinking and problem-solving abilities, with a focus on driving results and achieving targets.
5. Analytical mindset with the ability to interpret data and metrics to inform decision-making.

Apply by sending your Cover Letter, CV, and documents to operations@skenya.com  or david@skenya.com